Our Promises

QUALITY AND RIGOUROUS SELECTION OF OUR PRODUCTS

We take a lot of care in the selection and quality of our products.

All products are chosen by health and beauty specialists and are perfectly adapted to reactive, weakened, sensitive skin caused by cancer treatments. Including fragrance-free and alcohol-free moisturising creams, serums for eyelash regrowth, makeup for eyebrows, or even silicium nail polish. All our cosmetics are safe, perfectly tolerated and extremely efficient.

In regards to turbans, head scarves and specialised mastectomy bras, we only choose the softest material for your total comfort and pleasure.

We are constantly looking for new products, brands and creators. Our continuous desire to innovate, anticipate and distinguish ourselves is done for your complete satisfaction!

SUPPORT

We aim to help relieve nursing services, health professionals and specialised beauty therapists in cancerology centres. We offer a full range of beauty and wellness advice, as well as small tips to help you and your family better cope with the secondary effects of cancer.

Our customer service is accessible, reactive, but most of all, here to listen to your questions, remarks and suggestions. Listening and talking are essential to us as we like to maintain a close bond with our customers and are constantly working towards creating a strong relationship based on trust.

Oncovia’s principal aim is to provide a dedicated and attentive customer service, such as personalised assistance and advice pamphlets delivered with your parcels. Everything has been considered so that your life is made easier during this difficult time. The customer service is there to look after you and ensure that everything goes smoothly.

YOUR SATISFACTION

As your satisfaction is our main concern, you should know that we are doing everything we can to ensure that our products are of excellent quality and to help and guide you.

Today, many cancer patients have already placed their trust in us and appreciated the daily benefits of our products. Nevertheless, if you are not satisfied with your purchase, do not hesitate to contact us so that we can find a solution for you.

ACCESSIBILITY

This means remaining close to you, listening to your needs and accompanying you in your product choices. Our wish is to make our brand accessible to all, in the UK and other surrounding countries. You can easily access our product catalogue and navigate intuitively between the different categories. In a few clicks, you can order the products you want and need from the comfort of your home, and delivery is made to your front door.

Accessibility is confirmed through our efficient products, sold at the right price. We aim to sell products that are attainable, no matter the budget! Finally, our goal is to build a solid, long-lasting relationship with our customers based on mutual trust, listening and dialogue.